Home   About   Americas   


The purpose of Best Buy’s Vendor Portal is to significantly improve collaboration between vendors, carriers & internal Best Buy business groups by establishing a secure, efficient, and consistent means of accessing and exchanging information. This allows Best Buy to deliver a positive customer experience and drive value to our shareholders. This site is best viewed using Microsoft Internet Explorer versions 6.0, 7.0, 8.0. Google Chrome, and Firefox.

 Vendor support and FAQs

**Effective January 20th, existing, US merchandise vendors can automatically reset their extendingthereach.com passwords via the reset password link instead of calling our help desk** (Instructions)

Problems logging in? Click here for some tips

US Vendor Security administrators (VSA): How to update company contacts and addresses

US and CA Merchandise and Non-Merchandise vendors: For invoices, payment and deduction information, please click here to log into the AP Visibility System.

US current Merchandise vendors: System Guide & Vendor Performance & Operations Standards

Canada current Merchandise vendors: System Guide

Important Vendor Partner Information


If you are interested in becoming a Partner with Best Buy - Start here

Current US Merchandise Partners - Start here

Current SDF Merchandising Partner - Start here - login first!

Non Merchandise (GNFR) Partners - Start here

US Carriers - Start here

Canada Partners Start here

Mexico Partners Start here

Carrier Information

This section contains carrier information for the US, Canada and Mexico. Information available on this page includes routing guides, scheduling forms, location listings, Carrier EDI and more.
Please see the updated
Transportation home page for the US Routing and shipping guide, the Direct Import Guide, scheduling forms and more. 

Carriers: Schedule an appointment: Click here (no appointments needed for store deliveries)


News and Updates

Item Setup Changes - Must review!!
Revision to Manual SKU Set Up Process
Revision to Unit Cost Requirements for Item Set Up

Best Buy has updated the Standard Terms to the Vendor Master Agreement for fiscal year 2017, effective March 1, 2016. Please review the terms and related information here  

Merchandise Vendor Environmental Compliance: Recycling laws must be followed in order for your brand to be sold at Best Buy. Click here to read the summary. 

US Supplier Direct Fulfillment vendors (SDF) - Confused about Tax codes, Recycling & categories? Please click here for a quick summary of tips 

Merchandise Vendors - Please update your locations: We ask that you please download the recent location list from our US Location search page (under quick links). There have been many instances where:

  • Store employee are required to go to UPS or Fedex to get the product
  • Store employee having to go to the old address and sign for the product so it can get delivered/rerouted to correct location address
  • Store never gets the product

This causes significant delays, missed sales opportunities and disappointed customers.

Forgot Password?