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The purpose of Best Buy’s Vendor Portal is to significantly improve collaboration between vendors, carriers & internal Best Buy business groups by establishing a secure, efficient, and consistent means of accessing and exchanging information. This allows Best Buy to deliver a positive customer experience and drive value to our shareholders. This site is best viewed using Microsoft Internet Explorer versions 6.0, 7.0. Google Chrome, and Firefox.

Please take our Site Training to familiarize yourself with our site. 

FAQ for Vendor Security administrators

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Important Vendor Partner Information

Already a Partner

If you are a new, APPROVED MERCHANDISE Vendor, please click here to review Best Buy Requirements for Vendor Partners.

Become a Partner

If you are a Vendor interested in selling your products or services to Best Buy Co. Inc., click here.

Carrier Information

This section contains carrier information for the US, Canada and Mexico. Information available on this page includes routing guides, scheduling forms, location listings, Carrier EDI and more.
Please see the updated Transportation home page for the US Routing and shipping guide, the Direct Import Guide, scheduling forms and more. 

Company Updates and FAQ

Extra! Extra! Read all about it: Updated Gifts and Vendor Relations Policy (Nov 2014)

Attention vendors: We ask that you please download the recent location list from our US Location search page (under quick links). There have been many instances where:

  • Store employee are required to go to UPS or Fedex to get the product
  • Store employee having to go to the old address and sign for the product so it can get delivered/rerouted to correct location address
  • Store never gets the product

This causes significant delays, missed sales opportunities and disappointed customers.

Puerto Rico Resale Certificate changes - please click here to find out more.

Archived News

Vendor System Support and FAQs

Vendors are required to a variety of systems to do business with Best Buy. The documents below provide high level system description, support contacts and links to additional support documentation. Please keep a copy for reference when you need help with a specific system.

US Vendor Security administrators (VSA): Click here

US current Merchandise vendors: Click here

Canada current Merchandise vendors: Click here

Problems logging into ETR? - Review this document for some suggestions and guideline to help you successfully login to Extendingthereach.com.


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