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Vendor Performance & Operation Standards
Vendor Performance & Operation Standards
Best Buy Tag

Best Buy has established an official qualification and screening process for new and existing suppliers that do business with our company. This is a requirement of all our suppliers. Best Buy is using this program to better understand the background and financial stability of the suppliers with whom we conduct business.

If your company is selected, you will be sent a link to register in our program.  This new screening process qualifies suppliers’ health in the dimension areas of Financial, Criminal, Government, Information Security, Conflict of Interest, Insurance and License Certifications. Best Buy will be asking for financial information in order to assess your financial wellness and stability. This information is kept private and confidential.

Vendors currently involved in the on boarding process - Please see below for any action items required by Best Buy to receive your vendor numbers. Vendors are only assigned a vendor number after they have completed the on boarding process.

The sections below outline the required programs for Best Buy Partners.

Important: You may contact the EDI team before you receive a Best Buy vendor number to discuss your EDI options and receive guidance if you have not implemented EDI in the past. The actual partnership can only be setup in our systems once the Best Buy vendor number is created.

EDI Summary:

Best Buy offers two solutions to enable trading electronically: Traditional Electronic Data Interchange (EDI) and Web-enabled EDI. Both solutions meet our E-Business requirements, which are included as part of the Vendor Master Agreement (VMA). More information can be found on the EDI & E-Business web page 

Support: EDISupport@bestbuy.com



Important: If a Best Buy business contact or Merchant has started the on-boarding process with you, click "enroll now!" link to enroll in EFT. DO NOT enroll if Best Buy has not initiated a plan to sell your products.

NOTE: Every vendor number must be set up separately in this system. Best Buy will not issue a vendor number until you are enrolled.

Finance & Accounting:


Best Buy is consistently improving and streamlining processes within our supply chain. We have engaged an initiative aimed at improving the accuracy and integrity of the item data collected in our systems. As a part of this focus, we accept new item data from Vendors using one of two standard methods - Via the Global Data Synchronization Network (GDSN) or via a web-based Product Information Management (PIM) system.




Best Buy has updated the Standard Terms and Vendor Insurance Standards to the Vendor Master Agreement, effective April 1, 2018. The Standard Terms and Vendor Insurance Standards are Best Buy Confidential Information and for this reason, you will need your vendor login and password to access the new terms which are posted below. The Best Buy Standard Terms and Vendor Insurance Standards apply to all vendors selling goods for resale to Best Buy. Acceptance of a purchase order from Best Buy constitutes your acceptance of these terms.

Note: The following links are secured. Please login on the home page and then return to this section.


Products Compliance: Products delivered to Best Buy are required to meet all applicable Federal, State and Local product safety laws and regulations. Please login to the home page of extendingthereach.com to view this announcement and then click here.

Environmental Compliance: These laws must be followed in order for your brand to be sold at Best Buy. Click here to review the summary of requirements. Please refer to the ERCC website for a full list of e-waste regulations and deadlines. 

As a condition to accepting a Best Buy purchase order, you as a vendor agree to the terms of the Ship It Right logistics and shipping compliance program. The terms of the program may be updated by Best Buy from time to time as posted on www.extendingthereach.com

Ship It Right Summary:

The Ship It Right program is a logistics and shipping program that measures inbound shipping at points where vendors can make improvements to performance based on the supply chain points within vendor control. This means that Best Buy vendor partners can directly impact performance whether through management of carriers (prepaid) or by having product ready upon carrier pickup (collect). The program goal is to provide actionable information to vendors to help improve on-time and product availability, reducing customer disappoints.

The Ship It Right program has four key metrics:

  • Late/Early %
  • PO Modify %
  • Auto Cancel %
  • Unscheduled PO Count

Support: ShipItRight@bestbuy.com

Best Buy Ship It Right Home (login required)




Best Buy for Business: The Business side of Best Buy. Best Buy For Business combines Best Buy stores with reseller channels, giving account holders access to bulk ordering, flexible payment options, and business-grade products and services.


For information about corporate sponsorships and In store promotions, please contact sponsorship@bestbuy.com. For questions about donations, please visit the Community Relations section of BestBuy.com, which also includes information about programs that reflect our commitment to the communities in which we live and work.

See also Best Buy Giving Partnerships 

Other Best Buy sites